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#0050 Building Cleaning: Basic OperationsThe practice of cleaning offices and other areas of a building is covered by this video. The routine for cleaning an office also applies to building lobbies, entrances, employee rest areas, lounges, conference rooms, training rooms and other work areas.... |
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#0051 Building Cleaning: Hard Surface Floor CareReviews daily maintenance procedures for resilient tile and other hard surface floors. Discusses damp mopping, spot mopping and wet mopping as well as dust mopping, selection of dust mop heads, dust pans, gum removal, toy brooms, push brooms and radiator... |
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#0052 Building Cleaning: Carpet CareTakes a deep down look at carpeted floors and helps to protect any facility's floor covering investment. Recommends five ways or methods to clean carpet: hot water extraction, rotary floor machines (shampooing), "spin-pad" bonnet method, dry chemical... |
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#0053 Contract Cleaning: Sales TechniquesWhat separates the small time companies and the big successful cleaning companies is making the sale on larger accounts. Covers basic conduct you should exhibit on all sales calls and presentations. Includes the six primary steps that must be considered... |
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#0054 Contract Cleaning ProposalsEmphasizes the importance of making effective sales calls. The person who makes the best proposal, usually WINS! Describes how to get an appointment, establish rapport, overcome objections, and things to avoid on sales calls. Describes how to use a survey... |
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#0055 Marketing Contract Cleaning ServicesShows you how to develop a sales lead system and organize an effective marketing program. Covers use of the telephone to develop sales data, how to "win over" the secretary, making cold calls, sources of business leads, developing mini-mailing lists,... |
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#0056 Contract Cleaning Quality ControlOnce you have some cleaning contracts, you surely want to keep these contracts (account) year after year. Some contract cleaning companies have been cleaning the same buildings for 10, 15 and even 20 years. They keep these acounts because they have quality... |
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#0057 Contract Operations Management GuideIncludes detailed task analysis flow chart. Reviews proper management of a contract cleaning company. Can be adapted to your specific operation. Serves as comprehensive guide to your management of activities. Promotes consistent management thinking.... |
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#0058 Selling Contract Cleaning ServicesDeveloped to reinforce the information presented in the seven videos described above. Serves as a written reminder of the importance of sales and marketing activities to contract cleaning companies. Contains many exhibits that may be used to enhance... |
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#1001A Interior Office Building CleaningCovers theory and practice of cleaning offices and other areas of a building. Discusses other topics such as building security, access procedures, dependability, reporting malfunctions of fixtures and equipment, customer relations and personnel contact. |
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